This message may appear if you have access to the company account as an administrator but have not yet ordered your own card and completed your cardholder registration.
Administrator access does not automatically mean you have your own card. Having another cardholder in the company is not sufficient either.
As an administrator, follow these steps:
- Log in to the Admin Portal.
- Go to Cards → Order card.
- Select yourself as the cardholder and follow the instructions to order your card.
- Open the email containing the link to complete your cardholder registration and the mandatory eligibility check.
- Once your registration is complete and approved, open the app and try linking your EuroBonus account again.