Manage cards

Your company administrator can add the person as a user in the Admin Portal and then order a card for them. Each cardholder must be an employee of the company but does not need to be an authorised signatory.

1. Add the person as a user

1. Log in to the Admin Portal and go to People.
2. Select Invite person.
3. Enter the person’s first name, last name and email address.
4. Assign the appropriate role and add the person to a team.
5. Send the invitation.

If the person is already a user, you do not need to invite them again.

2. Order the card

1. Go to Cards and select Order card.
2. Select the person who will receive the card. If they are not listed, check that they have been added as a user.
3. Choose the desired card program and set a spending limit.
4. Confirm by selecting Order card.

3. The cardholder completes the eligibility check

The cardholder will receive an email with a link to a mandatory eligibility check to determine whether they can be approved for a card. The cardholder must open the link and follow the instructions themselves.

4. The card is ordered and sent

Once the check has been completed and approved, the card is ordered automatically and sent to the cardholder’s registered address.

Fee per card

The applicable fee is charged separately for each card ordered. Please see our Price List for current fees.

Please note: Being registered as an authorised signatory or board representative does not automatically create a user in the Admin Portal. The person must first be added by following the steps above and must be an employee of the company to become a cardholder.

Company administrators can use the Admin Platform to order and manage cards, set individual spending limits and monitor card activity. Each cardholder uses the SAS Card App to manage their own card and expenses.

Under the Cards tab, you can view Ordered, Active and Terminated cards.

To order a new card:

1. Click Order Card in the top-right corner.
2. Card information: Choose the employee for whom you are ordering the card.
3. Card program: Select your preferred card program. More information about card programs can be found under Settings.
4. Spend limit: Set a spend limit for the card.
5. Order the card: Confirm your order by clicking Order card.

Under Cards, you can freeze, unfreeze or terminate cards.

• To freeze or terminate a card, select a card from the menu.
• Under the card, choose to freeze or terminate it.
• If a card is already frozen, you can choose to unfreeze it.

Important: If you terminate a card, the card will be cancelled and this cannot be undone. Freezing the card places it on hold and can be undone later.

Available termination reasons are:

• Suspicion of fraud
• Not needed anymore
• Lost
• Stolen
• Never received

Click a card to open the side menu.

The menu displays:

• The latest transactions on the card.
• An image of the card together with its details.

To access settings or history, click More at the top of the side menu.

Under Settings, you can:

• View and change the card program.
• Adjust the spend limit, unless a card program is applied.
• Set up card controls, unless a card program is applied:
  • Allowed countries for card use.
  • Allowed spending categories.

Under Card history, you can view who ordered the card.